Your AI receptionist, answering calls in about a minute
No app to install, no hardware to buy, no number to change. Tell Phoebe about your business and forward your calls — she handles the rest.
From sign-up to your first answered call
Five steps, most of which take seconds.
Create your account
Sign up free, no card needed.
Tell Phoebe about your business
Your services, prices, hours and common questions.
Forward your calls
Set up call forwarding from your mobile or landline. Your number stays the same.
Phoebe answers
She picks up straight away and takes the booking or enquiry.
You get the details
A text and email with the caller, the job and a full transcript.
Everything Phoebe does for you
Sounds like a real receptionist
Phoebe has warm, natural phone conversations. She introduces herself with the name you choose, speaks at a natural pace, and copes with interruptions and follow-up questions.
- Natural-sounding voice
- Handles interruptions and back-and-forth
- Adapts her tone to the call
- No robotic menus or button-pressing
Captures everything you need
Phoebe asks the questions you'd ask, so you can book or quote without calling back. You decide what she collects for each type of enquiry.
- Custom questions per service
- Name, number, postcode and job details
- Booking requests with preferred times
- Politely asks for anything missing
You always know who called
The moment a call ends, you get a summary by text and email: who called, what they want, when they want it, and a word-for-word transcript.
- Text message after every call
- Email with transcript and caller details
- Searchable call history in your dashboard
- Optional alerts for your team
Appointments booked for you
On Professional and Premium, Phoebe checks your availability, offers slots and confirms bookings in your calendar during the call.
- Real-time availability
- Books without a callback
- Confirmation texts to your customers
- Reminders that cut no-shows
You stay in charge
Update what Phoebe knows, read transcripts, change her hours and switch her on or off. Run her 24/7, only after hours, or only when you're busy.
- All your calls in one place
- Update business details any time
- Flexible on/off schedule
- Full, searchable transcripts
Phoebe compared with the alternatives
How an AI receptionist stacks up against voicemail, a receptionist or a call centre.
| Feature | Voicemail | Receptionist | Call centre | Phoebe |
|---|---|---|---|---|
| Available 24/7 | Yes | No | Sometimes | Yes |
| Natural conversation | No | Yes | Scripted | Yes |
| Instant text alerts | No | Manual | Sometimes | Yes |
| Calendar bookings | No | Yes | No | Yes |
| Call transcripts | No | No | Sometimes | Every call |
| Trained on your business | No | Yes | Partly | Yes |
| Monthly cost | Free | £1,500–£3,000+ | £200–£800+ | From £39 |
Common questions
Do callers need to know they're talking to an AI?
You decide whether Phoebe introduces herself as a virtual assistant or simply uses your business greeting.
Does Phoebe work with my existing number?
Yes. You keep your number and turn on call forwarding — usually a short code you dial on your phone. Your callers still see your number.
How does Phoebe know my services and prices?
You enter them during setup. When you change them in your dashboard, Phoebe uses the new details straight away.
What if Phoebe gets a question she can't answer?
She explains she'll need to check, takes a message and sends it to you. You can also set up call transfers so she puts the caller through to you.
Can I listen back to calls?
You get a full written transcript after every call, and your dashboard keeps your call history. Audio recordings depend on your plan and settings.
How do I switch Phoebe on and off?
Turn call forwarding on or off on your phone, or schedule Phoebe to answer only at certain times — for example outside working hours.
Ready to try it?
Start your free 7-day trial. Phoebe can be answering calls before you finish your next cup of tea.